Smartsheet lists 28 features. How many does your team use?

Building a custom app can replicate the sheets, forms, dashboards and automations, but not the 175-integration ecosystem, AI agents and enterprise compliance certifications.

Sheets and project views

• Grid, Timeline, Card, Gantt and Calendar views
  Track and visualize work in multiple flexible views of the same data.
• Task dependencies and schedules
  Use dependencies to manage project schedules and baselines.
• Resource management
  Balance workloads and allocate resources across projects.
  Simplified version. Basic capacity views only; no advanced resource-leveling engine.

Automation and workflows

• No-code automated workflows
  Automate updates, approvals and notifications when data changes.
  Needs an outside service: Resend. Notifications by email require a transactional email service.
• Alerts for overdue items and conflicts
  Automatic reminders and alerts for deadlines and dependencies.
  Needs an outside service: Resend. Email delivery needs a transactional email provider.
• Approval workflows
  Route requests and items through approval steps.

Forms and request intake

• Secure request intake forms
  Centralize intake of requests into tracked sheets with status visibility.
• Role-based permissions
  Control who can view and edit sheets and data.

Dashboards and reporting

• Live dashboards and reports
  Consolidated dashboards and filtered reports on project and portfolio data.
• AI-built views from a text description
  Describe a view and AI generates it from live data.
  Needs an outside service: OpenAI or Anthropic API. Needs an AI model; generation is limited to templates we design.
• Charts and data export
  Charts and CSV/XLSX export of sheet data.

Content and files

• File library with versioning
  Store, organize and version files within project context.
• Generate PDFs from sheet data
  Create customized PDF documents from sheet rows.
• Proofing and asynchronous feedback
  Comment and approve file versions in context.
• Video hosting of content
  Store or stream video assets.
  We can't build this. Video hosting at scale requires a dedicated hosting provider.

Collaboration and communication

• Comments and conversations
  Discussions organized in context of each row or item.
• Real-time updates
  Live updates when others edit sheets.
  Simplified version. Live refresh and presence only; no multiplayer co-editing.
• Slack and Microsoft Teams alerts
  Send alerts and messages to chat channels.
  Simplified version. Possible via webhooks to chat apps; not a native pre-built integration.

AI features

• Conversational AI over project data
  Ask questions and get answers grounded in project data.
  Needs an outside service: OpenAI or Anthropic API. Needs a hosted AI model; no custom-trained models.
• AI summarize/translate across rows
  Enrich many rows with summaries and translations.
  Needs an outside service: OpenAI or Anthropic API. Requires an AI model API; quality depends on provider.
• MCP connectors for Claude, ChatGPT, Copilot, Gemini
  Connect project data to external AI assistants.
  Needs an outside service: OpenAI or Anthropic API. An MCP server is buildable; each assistant's connection is their platform.

Integrations and data connections

• Pre-built integrations with HubSpot, Salesforce, Jira, Power BI and others
  Sync data with 175+ enterprise systems.
  Simplified version. Only the specific integrations we build; not 175 pre-built connectors.
• Public API
  Custom integrations via REST API.
• CSV/XLSX scheduled import
  Automated imports of data from other systems.

Security and administration

• Audit logs and activity tracking
  Record activity and changes for compliance.
• Enterprise SSO and directory sync (Okta, Entra ID)
  Central user management via enterprise identity providers.
  Needs an outside service: WorkOS. Standard SSO is buildable; enterprise SAML/SCIM needs provider setup.
• SOC 2, HIPAA and global compliance certifications
  Third-party compliance attestations.
  We can't build this. Certifications cannot be produced by building software.

Templates and getting started

• Solution templates library
  Prebuilt project, portfolio, request and budget templates.

What you’d bring

We write all the code. These features only work on outside services, and those accounts are yours to open and pay for directly.

What we can’t build

• Video hosting of content. Video hosting at scale requires a dedicated hosting provider.
• SOC 2, HIPAA and global compliance certifications. Certifications cannot be produced by building software.

Build only the Smartsheet features you use

Pick your features, choose what it connects to, and see the price before you start.