Without a real returns portal, every return starts with an email that says "I want to send this back" and ends with someone manually deciding whether it's a refund or an exchange, updating a spreadsheet, and hoping the item actually shows up before issuing money back. Customers get no visibility into where their return stands, so the emails asking "any update?" pile up on top of the original request.
Describe your return window and policy — how many days after delivery, which items are final-sale, refund versus store-credit versus exchange — and WyberAi builds the self-serve flow: a request page where a customer picks an order and reason, a status they can track from requested through received to resolved, and an admin queue where you approve the return and pick refund, exchange, or store credit without digging through email.
What your returns portal needs — and gets
✓
Self-serve return request
Customers select an order, an item, and a reason without emailing support first — the request lands directly in your queue.
✓
Return status tracking
Requested, approved, item received, resolved — a status the customer can check themselves instead of asking for an update.
✓
Return window enforcement
Requests outside your policy window (e.g. 30 days past delivery) or on final-sale items are flagged or blocked automatically.
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Refund, exchange, or store credit
Resolve a return as a refund, a straight exchange, or store credit, and the record reflects which one was chosen and when.
From idea to live app in three steps
01
Describe it
Paste the starter prompt below (or write your own) — screens, data, and rules in plain English.
02
AI engineers it
WyberAi generates the full app — UI, database schema, auth — self-heals build errors, and runs a live security scan.
03
Publish it
Preview instantly, refine in chat, then publish to a live URL (or your own domain) when it's right.
Starter prompt — engineered for this build
The exact prompt to build your returns portal
Build a returns and exchanges portal web app: a Request Return page where a customer picks a past order, selects the item and a reason, and submits; a My Returns page showing status (Requested, Approved, Item Received, Resolved) for their past requests; and an Admin Returns page listing all pending requests with buttons to approve as refund, exchange, or store credit.
Questions people ask about building a returns portal
Can it enforce a return window automatically?+
Yes — set a policy like 30 days after delivery, and requests outside that window are flagged or blocked before they reach your queue.
Can customers track their return status themselves?+
Yes — a My Returns page shows each request's current status, so customers stop emailing to ask what's happening.
Can I offer store credit instead of a refund?+
Yes — the admin queue lets you resolve any request as a refund, an exchange, or store credit, and the choice is recorded on the order.
Can final-sale items be excluded from returns?+
Yes — flag items or categories as final-sale, and the request page blocks or warns before a customer submits a return for them.
Start building for free — 50 credits/month
No credit card required. Your returns portal live in minutes.